Following the UK Government’s recent Electric Car Grant announcement, we are assessing how this will impact MINI and will share updates once more information becomes available.

SERVICE

5.0

NEW CAR SALES

5.0

118 ratings and 80 comments received in the last 90 days.

05 September 2025

Emily Reeve was a complete joy to work with and the rest of the sales team were excellent too

19 August 2025

Enjoyable buying experience!

29 July 2025

Great staff, helpful with add ons that I wanted fitting

29 July 2025

As above, also Lee listened to what I wanted.

26 July 2025

Salesman (Brett Corbett) was excellent. Explained everything very clearly , listened to what I wanted and was not at all pushy. He was very friendly, easy to talk to and obviously knowledgeable and passionate. The whole purchasing process was fun!

12 July 2025

Brett was excellent throughout.

25 June 2025

Excellent customer service

Response from Lloyd Newcastle

Thank you for providing us with Five Stars and rating the service you received as 10/10, it is very much appreciated. We wish you many happy motoring miles. Regards, David Stuart - Head of Business

22 June 2025

Previous answer says it all

Response from Lloyd Newcastle

Thank you for providing us with Five Stars and rating the Service you received as 10/10, it is much appreciated. Regards, David Stuart - Head of Business

17 June 2025

We were unclear as to what we needed and Lee was patient to talk through the options

Response from Lloyd Newcastle

Thank you for your Five Star rating. I am pleased Lee was able to talk through your options during the purchase of your new MINI. Regards, David Stuart - Head of Business

10 September 2025

Attentive service. Good communication.

09 September 2025

Fantastic staff and services

07 September 2025

Car returned with all the work completed and the car cleaner than when I left it

06 September 2025

Fast,polite and efficient service

02 September 2025

Same as above.

01 September 2025

Sadly I'm very disappointed as the MINI being serviced was my daughter's and she now has a very low opinion of MINI and the brand.

01 September 2025

Not good

31 August 2025

10/10

30 August 2025

We asked for the back window to be looked at as it sometimes remains slightly open. When we picked the car up after the health check we were informed this hadn't been done and we would need to book the car in for a whole day.

30 August 2025

Friendly staff