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Customer Reviews.

service

5

Really pleased - I usually have my car serviced at Carlisle but as I now work in Newcastle this was the first time I had used the garage for the car I now drive.

13 April 2021

sales

5

Sydney Pike who was selling me the car was extremely helpful, cautious with the current climate and overall an exceptional sales executive. The delivery was fast and efficient despite being in a pandemic.

11 April 2021

sales

5

Good service

09 April 2021

service

5

Great service from entering showroom, to discussing service requirements, car was ready in a few hours, convenient location for me. I also really appreciate the health check video sent to me while the car is on the ramps

08 April 2021

service

5

All done on time

06 April 2021

service

5

Great staff

04 April 2021

service

5

Very satisfied with the service provided.

02 April 2021

service

5

I may not have attended Lloyd Newcastle personally but all the personnel I dealt with be it in person or on the phone we're very friendly and professional and my Mini is performing perfectly.

29 March 2021

sales

5

Couldn't have gone any better

29 March 2021

service

5

Efficient and friendly service

29 March 2021

service

5

Customer service second to none

28 March 2021

sales

5

The remote purchasing prices was very good.

28 March 2021

service

5

Quick efficient service.

28 March 2021

service

5

The girl who attended to me was first class. She should be used as a role model. As not all Lloyd's staff are courteous.

24 March 2021

service

5

They checked over the issues I has with my car, always kept me in the loop and we're so friendly and helpful from the moment I dropped my car off to the moment I picked it up.

24 March 2021

service

5

Very good service

22 March 2021

service

3.5

Quick efficient and good communication

22 March 2021

service

5

Friendly staff, plenty of updates

21 March 2021

service

5

We were able to wait (socially distancing) while my car having its service and MOT.

20 March 2021

service

5

Excellent service

15 March 2021

service

5

Always received a good service from LLOYDS Newcastle

15 March 2021

service

5

All superb especially in our current COVID climate

14 March 2021

sales

5

The Covid business meant we had to take delivery in a strange way .The staff were observing the restrictions to the letter . We had to complete paperwork in a small booth inside a separate room . Not their fault - otherwise would have been 5.0

13 March 2021

service

5

Swift and competent service

13 March 2021

sales

5

Simple and straightforward, wait times reasonable given logistical challenges of cross Channel trade

12 March 2021

service

5

Problem resolved quickly

12 March 2021

service

5

The service was fast and effective even in these difficult times.

10 March 2021

service

4

always helpful when I ring and efficient at booking in for service or mot

07 March 2021

service

5

1st class service.

06 March 2021

service

5

As above . I was relieved to find out yhr problem with the on board computer was easily fixable and covered

02 March 2021

service

3.5

Mini price matched best price for replacement tyre and arranged fitment very quickly.

02 March 2021

service

5

The car felt as though it had been looked after

01 March 2021

service

5

Problem solved and staff kept me upto date

28 February 2021

service

4

The car was in for leaking seals which were replaced

26 February 2021

service

5

Friendly service

25 February 2021

service

5

repaired my car quickly and delivered it back to me

24 February 2021

service

5

Good service and rang later to refund some mobey

24 February 2021

service

5

Work was completed to a timescale that was suitable for me.

19 February 2021

service

5

Friendly staff and efficient service

17 February 2021

service

5

Clear information given

16 February 2021

service

5

A convenient date and time, a covid safe interface and superb customer service.

15 February 2021

service

5

GOOD SERVICE. REPAIRED AN OUT OF WARRANTY PART AT NO COST TO MYSELF. THANK YOU

14 February 2021

service

5

Difficult times with social distancing etc. Everything handled really well

05 February 2021

service

5

See above comment

03 February 2021

service

5

Couldn't fault any of the staff I had dealings with or the quality of the work completed.

01 February 2021

service

4

done as promised

01 February 2021

service

5

Always kept informed by pleasant staff Never had any issues

31 January 2021

service

5

Because you did what was needed

31 January 2021

service

5

Good service over many years by Lloyd and it's predecessor

30 January 2021

service

5

Staff very helpful polite and make you feel so welcome

27 January 2021