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Customer Reviews.

service

5

While my car was having an oil service I was given a quiet space to sit and wait and get some work done, cold drinks available

13 October 2020

service

5

Fast, efficient and friendly service from the Lloyd mini team. The ladies who dealt with me in service area from booking to collection of my car were excellent and sorted everything out for me.

13 October 2020

sales

5

The whole experience of purchasing my mini has been a good one even through the pandemic.

12 October 2020

service

5

very efficient service

12 October 2020

sales

5

Good salesman and engaged

10 October 2020

sales

5

Even with the restrictions communication was excellent, my needs and expectations were sensitivity managed and the whole process was clearly explained.

09 October 2020

sales

5

Great vehicle. Great customer service.

09 October 2020

sales

5

Lee White helped me with my order for my Mini. He was very friendly and helpful.

08 October 2020

sales

4

The lad who dealt with me was very helpful and kept me up to date on progress.

07 October 2020

sales

5

Ian Burrows in LLoyds mini was great on every level.

07 October 2020

sales

5

Process of buying new mini from start to finish was very organised. Each step explained thoroughly. Given opportunity to ask if unsure. Couldn't have been any easier.

07 October 2020

service

5

Good Covid rules

06 October 2020

service

5

All the service work that was to be carried out on the car was explained in detail before hand. The work was completed by the time we had asked for.

03 October 2020

service

5

Everything easy.

03 October 2020

service

5

Everything was sorted easily and quickly!

03 October 2020

service

5

Completed an MOT & let me know everything was ok & when it was ready

03 October 2020

sales

5

We went in for a service and came out with a new car. Really impressed with Lee the salesman. Sold the project without any pressure at all.

02 October 2020

service

5

Informed me if I needed work doing to the car before repairs went ahead

02 October 2020

service

5

Staff are always knowledgeable and can't do enough to help.

01 October 2020

sales

5

Ian did an excellent job making sure we understood everything and keeping us updated on progress

29 September 2020

sales

5

Lee White (Newcastle Mini) has now sold me 3 minis - great cars and fantastic customer service

26 September 2020

service

5

Always happy with service.

26 September 2020

service

5

No reason for complaint

25 September 2020

service

5

Service assistant was very helpful

24 September 2020

service

5

Service was done quickly and customer card was exceptional

24 September 2020

service

5

No problems encountered

24 September 2020

sales

5

Ian was a really helpful and friendly advisor. Helped me to build my perfect configuration and was more than happy to answer all of my questions. Always kept in touch with updates on cars expected arrivals too.

24 September 2020

service

5

Everything was to our satisfaction

23 September 2020

service

5

In these difficult times of Covid 19 I felt completely safe and impressed by the attention to details of the risk prevention methods used.

23 September 2020

service

5

The lady that I dealt with was lovely, very helpful and got my car back up and running really quickly.

22 September 2020

service

5

I don't think my experience could have been any better. Lois was outstanding

22 September 2020

sales

5

The salesman Lee has now sold us a second Mini and treated us like family members. Have already mentioned a 3rd upgrade in 3 years.

22 September 2020

sales

5

Excellent customer service from Ian Burrows at Lloyd Mini Newcastle

22 September 2020

sales

5

I was impressed with the genuine friendliness and support by Ian at Lloyds. He was polite and knowledgeable- made sure my expectations were managed. The level of service continued even after the car was chosen and also once collected.

18 September 2020

service

5

Outstanding customer service

18 September 2020

sales

5

We always use this garage as we have only ever had top quality service from Lori and her team, this time Ian was very helpful even in the Covid 19 situation. This is the 4th mini we have bought from this garage.

18 September 2020

service

5

Friendly, efficient and effective.

18 September 2020

service

5

Prompt efficient service

18 September 2020

service

5

The service and reveption was first class

18 September 2020

service

5

Good work carried out promptly at reasonable cost.

04 September 2020

service

5

Service reception was very efficient

04 September 2020

sales

5

Prompt service, delivery as planned, fully explained

04 September 2020

service

5

The lady in Service Reception understood my concern regarding the air conditioning in my car and sorted it out for me in a very professional manner - a credit to your Company. Thank you.

04 September 2020

service

5

Car checks completed, friendly staff, contacted to say completed, needed and managed to sit for an hour in comfy setting at the start , missed the car clean at the end but completely understandable.

04 September 2020

service

4

Happy with quality of service

30 August 2020

service

4

Staff pleasant

29 August 2020

service

5

Quick and easy

29 August 2020

service

5

Collected and returned car , polite and friendly

28 August 2020

service

5

Great service and responsiveness when work was needed

27 August 2020

sales

5

Totally satisfied

26 August 2020