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Customer Reviews.

service

5

Problem sorted in time slot

07 November 2018

service

5

They found the issue and resolved it without any issues

06 November 2018

service

4

Feel that I should not have to keep bringing my car back. Not the staff,s fault.

06 November 2018

service

5

Great service, polite and helpful staff.Price matched my quote for tyres.

06 November 2018

service

5

The staff are really friendly and helpful, they worked with me to get an acceptable date to bring in my car and there was no waiting about.

05 November 2018

service

5

Professional service.

05 November 2018

service

5

Very pleased with overall service

03 November 2018

service

5

any time i go to Lloyds the staff make sure i'm kept up to date with whats happening,if i'd like a drink and if i need to be some where they arrange transport for me.

03 November 2018

sales

4

The staff were knowledgeable, helpful and friendly. My car was ready to collect at the agreed date and time.

03 November 2018

service

5

Good speedy service and updated with everything that technician had carried out!

02 November 2018

service

5

Such well organised garage staff who are very communicative. Work always completed to a very high standard.

02 November 2018

service

5

Very friendly and accommodating service manager, even helped me when I called off speck, ie no appointment but still sorted the issue for me .

02 November 2018

service

4

Attentive service but had to wait.Also when arrived home,found that all 4 tyres were low pressure!Had to inflate and reset.

02 November 2018

service

5

Greeted on arrival car ready on time as promised with an offer of a lift to and from work place - couldn't ask for anything more than that

02 November 2018

service

5

As above your people, coutesy extended and service to our car

02 November 2018

service

5

Staff were friendly, helpful and knowledgeable on the problem with my Mini

02 November 2018

service

5

I was offered a lift into town in a lovely comfomfortabke car so I was not disadvantaged while my car was being serviced

02 November 2018

service

5

Very helpful service desk staff. I added a further issue to look at when I brought my car in and this was no problem getting sorted while the car was in for service.

02 November 2018

service

5

Extremely customer orientated. Pleasant staff.

24 October 2018

sales

5

David provided me with a deal which fit my needs. He gave me all the information needed and kept in touch with updates of the delivery. Once the car was delivered, he showed me everything there was to know about the car.

23 October 2018

sales

5

Everyone has been very attentive and NOT at all pushy

18 October 2018

sales

5

It was a comfortable and friendly atmosphere with a great range of products on show for us to choose from. We did a test drive and Glenn was very flexible with appointment times.

18 October 2018

service

5

Staff very friendly and helpful

18 October 2018

service

5

Very straightforward first service staff were lovely and informative

17 October 2018

service

5

Unfortunately I have been diagnosed with epilepsy recently leaving me unable to drive my car for 12 months. On a finance deal I was worried my options were limited. Was assured there were multiple options and walked out feeling more positive.

17 October 2018

service

5

Everything we expected was carried out to our complete satisfaction.

16 October 2018

service

5

Excellent experience

16 October 2018

service

5

Rang to let me know service complete and sent an email showing what had taken place with the service.

16 October 2018

service

5

Easy to arrange the service, cleaned the car inside and out and left it smelling fresh.

15 October 2018

service

5

Down to earth staff, very quick to get car booked in (only a few days)

13 October 2018

service

5

Professional and efficient

13 October 2018

sales

5

Mini did everything possible to make the purchase feel special.

13 October 2018

service

4.5

No problems and thatÂ’s what I want now a days.

12 October 2018

sales

4

One slight glitch as I had Mini free 7 day insurance on the previous 4 purchases so assumed this was still the case. The sales rep thought it was no longer applicable, so a bit of a delay but then happily found it was back on

11 October 2018

sales

5

Despite a few issues with sorting out the car, the staff resolved all of the problems and made sure that we were taken care of and walked away happy.

11 October 2018

sales

5

Great modern dealership, relaxing environment with non pushy staff

10 October 2018

service

5

On my fourth Mini from Lloyd Newcastle and the service is as friendly and first class as ever.

10 October 2018

sales

5

David (Robinson) was very friendly and knowledgable and communicated well and promptly throughout. Great handover and caring phonecall after I collected the car, making sure everything was ok.

09 October 2018

service

5

Great service, from purchase now through the maintenance. Always helpful.

09 October 2018

service

3

Very pricy to have front and rear brake pads replaced

09 October 2018

sales

5

Excellent service from start to finish

09 October 2018

service

5

Everything sorted swiftly - service with a smile

09 October 2018

sales

4

Pat was very good at taking time and explaining. I found some of the paperwork bulky and inconsistent so not always clear.

09 October 2018

sales

5

delivered on time and very professionally done

08 October 2018

sales

5

All went smoothly. No complaints or issues.

08 October 2018

service

5

No problem afterwards

06 October 2018

sales

5

Knew what I wanted and sales found the right car for me

06 October 2018

service

5

Efficiently completed. Good experience

04 October 2018

sales

5

From start to finish I was treated with courtesy and respect, and it was a pleasant experience.

04 October 2018

service

5

Could not fault service department

04 October 2018